Mobile App Help
I can’t get the audio stream to work, any suggestions?
Access to the audio stream is unavailable outside of Canada. If you are located in Canada and the audio stream is not working, please make sure that your device is connected to the internet via your data provider, or through a Wi-Fi connection. Also, ensure you have enabled cellular data in your device settings. If you’re still unable to access the stream, please let us know via the “Contact Us” page in this app.
Do I need a Wifi connection to use this app?
This app does require an internet connection via Wifi or cellular data.
Why should I sign up?
Signing up for the app lets you quickly enter contests, comment on blog articles and join conversations within the activity stream.
How do I sign-up?
You can register by navigating to the “Sign Up” page in the menu. You can use Facebook Connect or supply your first and last name, email address and password. If you are already registered for our website, you can reuse your existing username and password.
How do I turn notifications on or off?
You can enable or disable notifications by going to the “Settings” page in the app menu.
How do I chat with a Host?
You can use the “Compose” feature to chat with your favorite host(s) while they’re live on the air. If the feature doesn’t appear, it’s unavailable for that part of the app.
Why didn’t my comment show-up?
Comments submitted may be moderated for compliance with our community guidelines. As a result, not all comments submitted may appear.
App Contest Rules:
App Contests are in no way sponsored, endorsed or administered by, or associated with Apple Inc. All entrants are providing information directly to the Contest Sponsors and agree to release Apple Inc. from any and all liability arising in connection with the Contest.