It turns out the Good Doctor; Dr. David Dao, is not so good after all.
Dr. Dao, 69, who was force-ably removed from the United Airlines flight from Chicago to Louisville on Sunday night, has a sordid past.
Does it matter?
He has previous convictions (quite shady) and is known as a man who loves to gamble.
Two wrongs certainly don’t make a right, and I say this issue has been boiling under for quite some time now. We all have stories to tell about the modern failures of air travel.
The Airlines can ‘re-accommodate‘ passengers, its in the small print….but they handled this very, very poorly.
This will be a PR video on how not to handle a customer forever more and it will cost them for years to come — regardless of how we judge the “good/bad doctor.’